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Cancellation/Refund Policy

At PagePerfect, we are committed to providing exceptional website design services and ensuring a positive experience for our clients. Our Cancellation/Refund Policy is designed to establish clear guidelines for cancellations and refunds, fostering transparency and understanding between PagePerfect and our valued clients.

Before engaging with our services, we encourage you to review the following policy, which outlines the procedures and conditions related to cancellations and refunds. If you have any questions or require further clarification, please don't hesitate to contact us using the provided contact information.

1. Cancellation Policy:

  1. Cancellation by the Client:

    • Clients may request to cancel services by contacting PagePerfect through our designated communication channels.

    • Cancellation requests will be considered based on the project's current status. If work has already begun, a cancellation fee may apply.​​

  2. Cancellation Fee:

    • If a cancellation occurs after work has started but before completion, a cancellation fee may be charged. The fee will be determined based on the percentage of completed work and any unrecoverable expenses incurred by PagePerfect.​

  3. Cancellation by PagePerfect:

    • PagePerfect reserves the right to cancel services at any time due to unforeseen circumstances, breach of terms, or other reasons. In such cases, clients will be refunded for any unused services.

2. Refund Policy:

  1. Refund Eligibility:

    • Refunds will be considered in cases where PagePerfect fails to fulfill its obligations as outlined in the agreed-upon terms.

    • Refund requests must be submitted in writing within a reasonable timeframe after the issue arises.

  2. No Refundable Items:

    • Certain expenses, such as domain registration fees, third-party software licenses, and other non-recoverable costs, are non-refundable.

  3. Refund Processing:

    • Refunds, if approved, will be processed using the same method as the original payment. Processing times may vary depending on the payment provider.

  4. Refund Amount:

    • The refund amount will be determined based on the extent to which services were not provided or the level of dissatisfaction expressed by the client.​

  5. Refusal of Service:

    • PagePerfect reserves the right to refuse or cancel service to anyone for any reason at our discretion.

3. Contact Information:

For cancellation and refund requests or further inquiries, please contact us at [your contact email/phone number].

4. Policy Changes:

PagePerfect reserves the right to modify this Cancellation/Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

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